Commercial Success
- Overall business Audit
- Development of a strategic plan with clear measurable objectives for business growth
- Network of expert associates
- Support and impartial advice for distressed businesses
- Project management
- Optimising return on investment
People & Culture
- Evaluate company structure
- Engage with employees
- Review performance
- Mentoring teams and individuals
- Training and development
- Interim management
Marketing and Communications
- Brand values
- Benchmarking and competitor analysis
- Analysis of complete customer experience
- Digital review
- Segmentation and marketing channels both online and offline
Systems and Processes
- Review of financial controls from receipt to banking
- Budgets
- Complaince eg; health and safety, licencing etc
- Cost Control
- Productivity and efficiency
Operational Excellence
- Mystery shopping
- Operational best practice
- Customer service- whats missing?
- Profitability
- Measurement matrix for agreed KPIs